Payment Policy

Authorization comes first

We start order handling after the payment attempt has been successfully authorized. Card methods currently available for a USD purchase appear on the live checkout screen; displayed payment artwork does not override those checkout choices.

Reviews, declines and holds

An issuer or payment provider may approve, decline, review, temporarily reserve funds or request additional verification. Supplying accurate billing information helps avoid delays. A payment that is incomplete, cannot be verified or presents a high-risk signal may cause the order to be delayed or cancelled.

Security and refunds

This policy page does not store complete card numbers. The issuing institution can usually give the most specific answer about a decline, authorization hold, exchange rate, dispute or chargeback. When we approve a refund, we process and initiate it to the original payment method within 10 days; posting time is controlled by the financial institution. Order-specific assistance is available through Contact Us.